Highly Skilled Agents

Our highly trained skip tracers is what sets us apart from all other skip tracing and recovery companies.

Each of our skip tracers has gone through a 90-hour course in private investigations. They have been trained to use a plethora of recovery tools and technology to track onto debtors and collateral. The focus we put on our skip tracers is how we set ourselves apart from other similar companies. We ensure each account is worked accurately and responsibly to provide our clients and recovery agents reliable updates. This has helped us achieve a 70% recovery rate.

Our skip tracers understand that abiding by state and federal laws is mandatory. They have been trained and follow the

* Fair Debt Collection Practices Act (FDCPA)
* Fair Credit Reporting Act (FCRA)
* Telephone Consumer Protection Act (TCPA)

Our agents take
* Annual regulatory compliance training and testing
* Quality control monitoring procedures
* Employee background checks & drug screening

This commitment is made to our customers.  Our team is well trained and compliance driven. Big Time Recovery believes that continuous education is the key to maintaining a strong team.  Our team continually participates in industry seminars & receive training and updates on topics such as the Consumer Financial Protection Bureau (CFPB) and on the latest technology .

Big Time Recovery, Inc. understands the importance of a well-trained agent .